In this episode of Dental Marketing Mastery, Mark and Howie discuss phone coverage, how to do it right, and how to maximize it.
Podcast highlights:
- The best times to have your phones covered
- How to get the most out of voicemail
- How to screen between new patients and returning
- When new patients are most likely to call
- How to accommodate existing patients
- How patients view who answers the phone
- How to improve phone call conversions
- Connecting your website to your phones and practice management software
- The importance of reviewing your calls